Think about it, leaders spend countless hours—and millions of dollars— researching, developing, marketing, and communicating products and services to deliver an experience that will keep customers and clients coming back.
I’ve seen first-hand how team collaboration, proper coaching, thoughtful communication, sincere recognition, and helpful feedback can inspire the performance of thousands of employees, translate to brand loyalty among millions of customers, and deliver remarkable results.
Brand Culture Expert & Speaker
Pam Nemec, is a brand culture expert and speaker. Her thought leadership around Brand Culture via HR and Brand Communications has led to recruiting, retaining, and caring for over 50,000 employees and connecting with millions of customers over the course of her 30-year career, where she ultimately served as the head of HR, Brand Communications & Culture for Whataburger, a multi-billion-dollar Texas based restaurant brand.
She has been widely recognized for blazing a trail in social media, public relations, employee communications, and human resources, merging them in ways that are innovative, resulting in high employee engagement, increased retention, and admired brand culture.
Her initiatives and insights have been featured in national media outlets such as USA Today, QSR Magazine, and Texas Monthly, to name a few.
Today, she speaks for corporations and coaches on her method, “Building a Remarkable Brand From The Inside Out.” She brings a refreshing, actionable perspective that inspires passionate employees who deliver impressive results.
Under her tutelage, her team successfully connected brand sentiment with immense ROI, engaging hundreds of millions of customers and tens of thousands of employees. Pam spearheaded widely successful digital recruitment campaigns, launched a digital newsroom, led award winning social media efforts, and built communication systems to protect and promote their sought-after culture.
All of this resulted in loyal employees and fanatical customers. Her initiatives and insights have been featured in national media outlets such as USA Today, QSR, Nations Restaurant News and Texas Monthly, to name a few.
Pam knows that a business can only be as good as the internal cohesion and satisfaction of its employees, hence her drive and continued advocacy for building systems that protect and promote the employee and customer experience. Pam speaks and consults on her proprietary model The Remarkable Brand Blueprint™: 8 Steps to Building an Unbeatable Brand from the Inside Out.
Fran and Charlie (Mom & Dad) and my siblings Tracie, Brad, and Kari have always been my biggest fans and fierce protectors. However, they've also been there to remind me of my small-town roots where firm handshakes, humility, hard work, good character, and helping others are a way of life.
I believe the best organizations build their cultures on similar principles.
In my 30-year career, 20 of which I spent working for a multi-billion-dollar restaurant brand, I learned how to treat employees with respect, stay true to your values, and take care of your team. These are the principles that truly set you apart from your competition.
It’s not the conventional way to run a business, but it leads to success. When people feel respected, heard, valued, and appreciated, they’ll move mountains to create an excellent experience for their co-workers and the many customers interacting with the brand.
Leonard Mazzocco, Former SVP Training & Development, Whataburger
Preston Atkinson, Former CEO & President, Whataburger Restaurants
Cindy Childers, President & Executive Producer, Priority One Media