In the ever-evolving landscape of the workplace, one thing is for certain – generational differences are shaping the way we communicate within our teams. As a company culture consultant and keynote speaker, I’ve had the privilege of delving into the intricacies of workplace dynamics, and one key revelation is that the best brands are built from the inside-out, starting with the employee experience.
Over the holidays, I placed an online grocery order with a very popular and successful grocery chain based in Texas. My order arrived on time and outside of an extremely large can of beans, everything looked correct. However, as I was putting away the groceries, I noticed four white cereal bowls. I hadn’t ordered these […]
Leading both internal and external communications for a company gives you a unique insight into the incredible influence your employee experience has over your customer/client experience. When I led not only HR and Brand Culture but also PR, Social Media, Customer Care and Community Relations I saw it firsthand. When you have a great culture […]
Pam Nemec is a well-respected executive leader in the hospitality industry. Her thought leadership around brand culture and communications have led to recruiting, retaining, and caring for over 48,000+ employees (Family Members) over 20 years, for one of the most revered brands in the fast-food industry.
She has been widely recognized for blazing a trail in both social media, communications, and community outreach. She led her team in connecting brand sentiment with immense ROI, as they successfully engaged hundreds of millions of customers.